Return Policy

At TrendyProductz, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a straightforward return policy to help you get the product you want. Please read the following details carefully:

1. Eligibility for Returns

  • Returns are accepted within  7 days from the date of delivery.

  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

  • Some products may be non-returnable due to hygiene reasons (e.g., personal care items) or if the item is marked as final sale.

2. How to Initiate a Return

  • To start a return, please contact our customer service team at [Your Email Address] with your order number and the reason for the return.

  • Once your return is approved, we will provide instructions on how to send the item back to the supplier.

3. Return Shipping Costs

  • Customers are responsible for the return shipping fees, unless the product is defective or we made an error with your order.

  • We recommend using a tracked shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive the returned item.

4. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed and automatically credited to your original payment method within 5-7 business days.

  • Please note that shipping costs are non-refundable.

5. Exchanges

  • We currently do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order for the item you want.

6. Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us immediately with photos of the issue. We will provide a full refund or send a replacement at no extra cost.

7. Non-Returnable Items

  • Certain items are not eligible for return due to health and safety regulations, including:

    • Personalized or custom-made items

    • Health and beauty products

    • Underwear and swimwear (if opened)

8. Late or Missing Refunds

  • If you haven’t received your refund after the stated processing time, please first check with your bank or payment provider.

  • If the issue persists, contact our customer service team at trendyyproductzz@gmail.com, and we will be happy to assist you.

Thank you for shopping with TrendyProductz. We appreciate your business and are committed to providing a great shopping experience!